Claims Portal

Claims & Documents

Submit your funeral claim securely online. Upload the required documents and track the progress of your claim in real time.

Secure & Encrypted

All documents uploaded via encrypted connection

POPIA Compliant

Your data is handled with full legal compliance

Fast Processing

Claims reviewed within 3–5 business days

24/7 Support

Our team is always available to assist you

New Claim Submission

All information is handled securely and confidentially

Your Details

Full Name *

Email Address *

Phone Number

Policy Number *

Deceased's Details

Full Name of Deceased *

ID Number of Deceased

Date of Death *

Upload Documents

Death Certificate *

Official death certificate from Home Affairs or hospital

Click to upload

PDF, JPG or PNG

Deceased's ID / Passport *

Clear copy of the deceased's South African ID or passport

Click to upload

PDF, JPG or PNG

Your ID / Passport *

Clear copy of your own South African ID or passport

Click to upload

PDF, JPG or PNG

Additional Documents

Marriage certificate, birth certificate, or other supporting documents (optional)

Click to upload

PDF, JPG or PNG

By submitting, you confirm all documents are genuine. Fraudulent claims will be reported to authorities.

Need help with your claim?

Our team is available 24/7 to guide you through the process.

We're Here For You, Always

Don't wait for an emergency. Secure your family's future today with a Funeral Assist 24 cover plan.